These sales terms are concluded between :
The simplified joint-stock company (SAS) Brasserie saint germain, with a capital of € 300 000 registered in the Arras Trade and Companies Register under number 447 518 234 at the address 26 route d’Arras 62160 Aix Noulette, represented by its Chairman Mr Bogaert.
and between any natural person over 18 years of age or any legal person, individual or professional, under private or public law wishing to engage in one or more of the services provided by Brasserie Saint Germain SAS, hereinafter referred to as the Customer.
These general conditions of sale govern all sales made via the sites published by the company “brasserie saint germain » :
Article 1 – Validation and Acceptance
You agree to be over 18 years old to buy our products.
You declare that you have read and accepted these general conditions of sale before placing your order. The validation or payment of your order therefore implies acceptance of these “general conditions of sale” in their entirety.
Datas registered by Brasserie saint germain SAS are the proof of all dealings between the Brasserie saint germain SAS and their customers.
Brasserie saint germain SAS will archive purchase orders and invoices on a reliable and durable medium constituting a faithful copy, in accordance with the provisions of Article 1348 of the Civil Code. The computerized registers of Brasserie Saint Germain SAS will be considered by the Parties as proof of communications, orders, payments and transactions between the Parties. The following items will be archived in particular: completed order form, order confirmation, invoice, etc. You can access the archived contract under the following conditions : View your customer history.
Article 2 – Prices
Prices are quoted in euros all taxes included ; packaging costs, excise duties (specific alcohol tax), and VAT are therefore included. However, transport costs are not included. They are indicated before the conclusion of the contract in the order summary.
The Brasserie saint germain SAS reserves the right to modify its prices at any time without notice. The products will be invoiced on the basis of the prices in force at the time of validation by the payment of each order.
Article 3 – Authorized quantities
A not professional customer won’t be able to order more than 10 liters of alcohol in a single one.
Article 4 – Language
This contract is written in English. Only the French version of these general conditions of sale and the indications mentioned on the site are authentic. The presentation in English of the information on the site is intended only to facilitate the visit of non-French Internet users, and is not contractual in nature.
Article 5 – Property and property transfer
All products delivered remain the property of Brasserie Saint Germain SAS until the effective undisputed and undisputed recovery of the full amount of the order. Transport costs and any settlement costs are therefore included.
However, the buyer becomes responsible for the items upon delivery. The reception of the products is worth simultaneously transfer of ownership and transfer of responsibility and risk.
Article 6 – Order
Products order presented on internet sale necessarily take place over the Internet. All orders are payable immediately and exclusively in euros.
The customer wishing to make an order on the site of the Brasserie Saint Germain SAS must:
identify themselves by providing exact and current contact details (delivery address, billing address, first and last name, e-mail address, possibly bank details),
fill in the order form online giving all the references of selected products,
validate your order after checking it,
make the payment under the conditions provided,
confirm their order and payment.
The Brasserie saint germain SAS will immediately communicate the confirmation of the registered order to the customer by e-mail.
A paper invoice showing the VAT will be sent to you on request.
Brasserie Saint Germain SAS reserves the right to cancel, defer, postpone or refuse any order from a customer with whom there is any dispute relating to a previous order or with whom there is a doubt as to his loyalty or his good faith.
Article 7 – Availabilities
Our products and their prices are valid as long as they are visible on the site.
For each product, the availability is indicated. These indications are valid at the time of viewing the page you are viewing. This information is updated in real time. Adding a product to your basket constitutes a temporary reservation without obligation on your part. This reservation is valid throughout your visit to the sites of the Brasserie Saint Germain SAS.
In the event that the products ordered are unavailable, the Brasserie Saint Germain SAS will inform the Customer, who will be reimbursed without delay and at the latest within 30 working days of payment of the sums paid for their order.
In the event of payment by check, the deadline for shipping the products will be that of the day and time of the finding of the effective and non-contestable recovery of the amount of the order. You will then be informed of these delays either by tracking your order in the “My Account” section, or by email sent to your account address.
Article 8 – Delivery
The online sale of the products presented on the site of the Brasserie Saint Germain SAS is limited and reserved for Customers residing in mainland France and for collection / deliveries required in this geographical area. Pickups / deliveries are made to the address indicated when ordering. The customer therefore agrees to indicate in his order in the event of delivery, an address to which delivery can be made during working hours.
In the event of absence during delivery, the carrier will leave a transit advice note to collect the parcel from the warehouses or for a second visit without an appointment.
When you order multiple products at the same time and they have different dispatch times, the order dispatch time is the longest for those items. In some cases, we may ship your order to you in installments and notify you by email.
For all products offered for sale on the site, the delivery deadline is set at thirty (30) working days, to which is added 15 additional working days for products “on order”, products whose availability is announced more than ten days, and the products paid for by check. If you need to, please indicate the date on which the products must reach you at the latest. If we cannot meet this date, we will contact you before shipping the products.
We invite you to regularly check the status of your order.
The logistics service is provided internally based in Aix Noulette. We do our best to ensure that any order placed before noon is processed and sent to the carrier the day after the order is placed for delivery within 48 to 72 hours.
Article 9 – Delivery place / Pick-Up
Deliveries outside mainland metropolitan France of products subject to specific alcohol taxes (Excise) are not possible due to the operating regime granted to us by French customs. As such, the delivery addresses must be in France but cannot be in Andorra, Monaco, or in the French overseas departments and territories.
Article 10 – Shipping, transport costs
Shipping and transport costs are not included in the prices of the products and are therefore to be added to the cumulative amounts of the products. These costs are based on the total mass of each order and depend on the mode of transport chosen, the desired delivery time and in some cases, the geographical area of the place of delivery.
Article 11 – Payment
Only one payment method is authorized per order. Payments should always be made in euros.
Payment for your purchases is made using one of the following four methods:
by credit card issued by a French bank, subject to respecting the minimum or maximum amount limits (Visa, Carte Bleue, etc.). The card is debited immediately upon payment of the order.
by transfer, with no limit on the amount, minimum or maximum. Any costs incurred by payment by bank transfer are the responsibility of the customer, with no possibility of reimbursement. A discount for payment by transfer is possible.
Bank details : Banque Caisse d’épargne (RIB available by email)
You can pay online with confidence by entering your credit card number and expiration date in the slots provided. We have adopted the SSL encryption process which ensures the confidentiality of bank data.
Article 12 – Security
Our site is the subject of a security system.
We have adopted the SSL encryption process. We have also strengthened all scrambling and encryption processes to protect as effectively as possible all sensitive data related to payment methods.
Article 13 – Order Tracking
In general, the choice of delivery method depends on the weight and value of the items : delivery or collection is therefore carried out :
by carrier or Mondial Relay.
Article 14 – Delivery Reception
You must immediately notify the carrier where at the pick up place, any reservations about the product (s) delivered. This implies that you must check before signing, either the acknowledgment of receipt of the package (s), or the transport document, that the package (s) are in good condition, clean, dry, unopened and that the content conforms to your order. To check the contents, you will need to open the package (s), and carefully check the condition of the products.
You can then:
accept the package (s) and their contents in full and acknowledge receipt of your order.
either accept the parcel (s) partially and make, necessarily in writing, either on the acknowledgment of receipt or on the transport document, but nowhere else, the appropriate and precise remarks describing in detail the reservations you wish to make.
or refuse the package (s) in full, giving reasons for your refusal in writing on the transport document or on the acknowledgment of receipt.
In all cases (acceptance, partial acceptance, or refusal), you must keep the Brasserie Saint Germain SAS informed of the good reception, or not, of the package (s). You will not be able to claim any compensation, credit, reimbursement, if any reservations are not made immediately upon receipt of the package (s) and duly notified either to the carrier or to the postman.
Article 15 – Return, “satisfied or refunded”, deadlines and costs
We do our best to ensure that our products give you complete satisfaction. In addition to the right of withdrawal, Brasserie Saint Germain SAS provides its customers with the commercial guarantee : “Satisfied or Reimbursed”.
The customer, if not satisfied with the products ordered, has a period of seven (7) additional days following the statutory withdrawal period of fourteen (14) clear days to return the order. The product must be in its original packaging, unused, not consumed. If the product has been used in any way, we will not be able to take it back and will send the product back to you.
To obtain a return authorization, please contact customer service by email at firstname.lastname@example.org
You will be responsible for the costs of initial dispatch, repackaging and return. Only the price of the product (s) purchased and returned will be refunded. Transportation costs are not refundable.
Article 16 – Return, “satisfied or refunded”, authorization
Upon request by email, a return authorization will be issued to you. Your request for authorization can only relate to one or more products of a single order at a time. This request must indicate the order concerned, list the products and quantities you wish to return and, if you wish, the reason (s) for the return.
Returns are to be made exclusively to Brasserie Saint Germain SAS. The products must be in their original condition, dry, clean, complete and accompanied by a copy of the return authorization.
Article 17 – Return, « satisfied or refunded », contentious
Items returned by a customer either without a return identification number, incomplete, damaged, damaged or soiled are not reimbursed. These products will then remain at the disposal of the customer who may request to recover them. Any shipping costs are then the responsibility of the customer.
Article 18 – Refund
A refund of one or more products is only possible if, and only if, the assumptions set out in the articles regarding product returns are met. These refunds will be made within a period of less than or equal to 14 days from receipt of the returned products and control of these products by us.
The reimbursement will be made at the choice of the Brasserie Saint Germain SAS, either (in this case with the agreement of the customer) in the form of a credit note to be used on the next order (s), either by transfer or by credit on the bank account of the holder of the payment card, either by bank or postal check, sent by post, in the name of the payer who paid the order and to the customer’s billing address.
Article 19 – Personal, nominative or private information, CNIL
The Customer is aware of the fact that his data is saved by computer and processed by Brasserie Saint Germain SAS. Brasserie saint germain SAS undertakes to comply with the provisions of the “Informatique et Libertés” law number 78-17 of January 6, 1978 as amended by law number 2004-801 of August 6, 2004 on the protection of personal data.
All the information provided by the Customer to the Brasserie saint germain SAS for the execution of the order or collected to complete the customer account, are used only for the exclusive purpose of ensuring strictly the normal execution of the delivery of the products ordered. .
The customer agrees with the recording of his personal information. This information can be viewed, modified and deleted at any time in the customer account. Brasserie saint germain SAS treats the client’s personal information in complete confidentiality and with strict respect for the client’s private life.
The person responsible for processing personal data is the Brasserie Saint Germain SAS, 26 route d´Arras 62160 Aix Noulette
Brasserie Saint Germain SAS implements measured and normal technical means to prevent access to personal data by third parties (securing by SSL).
In the event that the Customer’s personal data is transmitted to a technical service provider, Brasserie Saint Germain SAS undertakes to make it respect the same confidentiality and security obligations as those incumbent on it.
Your information and personal data are kept for at least ten years, in order to comply with legal obligations, in particular when the amount of an order reaches or exceeds 120.00 euros including VAT.
This information and data concerning you are necessary for the processing of your order and for communications between you and Brasserie Saint Germain SAS. This information is only transmitted to our necessary and essential partners, and if necessary to the customs services.
Personal data is never transmitted, especially outside the European Union, without information, and neither with your prior consent.
With regard to bank details, and in accordance with Article 10, this data is kept by FIA-NET S.A.
Cookies are used on Brasserie saint germain SAS to:
Remember the language in which the site is displayed;
Identify a customer throughout their ordering process.
Cookies are not necessary to view the entire catalog of Brasserie Saint Germain SAS. Some sections where non-permanent cookies (session cookies) are essential : “reach us”, “creation or modification of an account”, the ordering and payment process.
Viewing our catalog or placing an order does not imply activating cookies, however accepting it will give you access to some additional features and facilities.
To oppose the registration of cookies or to be warned before accepting cookies, you can configure your computer as follows:
For Microsoft Internet Explorer 6.0 and 7.0:
Choose the “Tools” menu, then “Internet Options”.
Click on the “Confidentiality” tab.
Select the desired level using the cursor or click on the “advanced” button to customize your management of cookies.
For Microsoft Internet Explorer 5:
Choose the “Tools” menu, then “Internet Options”.
Click on the “Security” tab.
Select “Internet” then “Customize level”.
Locate the “cookies” section and choose the appropriate option.
For Mozilla Firefox 1.5.X and 2.0.X:
Choose the “Tools” menu, then “Options…”.
Click on the “Privacy” icon then on the “Cookies” or “Show cookies …” tab.
Customize the options as appropriate.
However, refusing the installation of cookies on your computer is likely to alter the functionality of the site or even prevent access to your customer account.
Article 21 – Responsability
The products offered comply with current French or European legislation. Brasserie Saint Germain SAS cannot be held liable in the event of non-compliance with French legislation by a customer, in particular in the event of an accumulation of more than 10 liters of alcohol.
Photos are for illustration purposes. Only the information written on the bottle labels are contractual. If in doubt or if you have any questions, please contact us through the “Reach us” section.
Article 22 – Protection of minors
In accordance with Article L.3342-1 of the Public Health Code, the sale of alcohol to minors under the age of eighteen (18) is prohibited. By placing an order, you certify on honor that you are over eighteen (18) years of age.
Article 23 – Intellectual property
The texts, icons, photographs, drawings, decoration, visible on the site of the Brasserie Saint Germain SAS are protected by copyright and intellectual property. Only use for strictly private use is authorized. Any total or partial reproduction of the site of the Brasserie saint germain SAS is strictly prohibited without prior written authorization possibly granted on request, on a case-by-case basis, according to criteria at our strict discretion.
Article 24 – Right to retract
Pursuant to the provisions of article L. 121-20 and following of the French Consumer Code, you have, as a consumer within the meaning of the Consumer Code, a period of fourteen (14) clear days to exercise your right of withdrawal without having to justify a reason or pay penalties, except for return costs.
This period of fourteen (14) days runs from receipt of the delivered product. However, in the event of multiple orders, the withdrawal period will run from receipt of the last product eligible for the law of withdrawal.
If you exercise your right of withdrawal, we will reimburse you by the means of payment for your order the sums paid as soon as possible and at the latest within fourteen (14) days after the date on which you exercised your right of withdrawal as well proof of shipment of the product or receipt by us of the product. If you paid for your order with a credit or gift voucher, we will reimburse you with the same means of payment as indicated above and in accordance with Law No. 2014-344.
Your withdrawal letter must be sent to the following address:
Brasserie saint germain SAS return service 26 route d´arras 62160 Aix Noulette
or by email to email@example.com.
However, the Customer is expressly informed and accepts that this right cannot be exercised, in accordance with article L 121-20-2 of the Consumer Code, on goods which, due to their nature, cannot be returned. or are liable to deteriorate or expire quickly. Also note that after receiving the return, the merchant will have 4 days to check the condition of the product. In accordance with the law, we may apply a discount when we find that the returned product has been tried beyond what is normal.
You will be responsible for the cost of sending the return and repacking. Only the price of the product (s) purchased, returned and its shipping costs will be refunded.
Article 25 – Competence attribution
These sales terms are subject to French law. All conflicts arising from the execution of an order or the interpretation of these general conditions and more generally agreements of any kind concluded between the professional parties will fall under the exclusive jurisdiction of the French commercial courts.